Help Center
Find answers to your questions and get the support you need.
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Frequently Asked Questions
To book a session, browse our tutors, select one that matches your needs, and choose between instant booking or submitting a bid. For instant booking, you can select an available time slot and pay immediately. For bidding, you can negotiate the price and time with the tutor.
We specialize in STEM subjects including Mathematics, Physics, Chemistry, Biology, Computer Science, and Programming. We also offer tutoring for related subjects like Statistics, Engineering, and Data Science.
Tutoring rates vary by tutor and subject, typically ranging from $25-75 per hour. You can see each tutor's rates on their profile page. We also offer package deals and discounts for multiple sessions.
Yes, you can cancel or reschedule sessions up to 24 hours before the scheduled time without penalty. Cancellations within 24 hours may incur a fee. Contact your tutor directly or use the platform's rescheduling feature.
To become a tutor, click 'Become a Tutor' in the navigation menu, fill out the application form, upload required documents (transcripts, certifications), and wait for our review team to approve your application. The process typically takes 3-5 business days.
You'll need a computer or tablet with a webcam and microphone, a stable internet connection, and a modern web browser. We recommend Chrome, Firefox, or Safari. Our platform works on most devices and operating systems.
We typically respond within 24 hours