Frequently Asked Questions

STEMConnects connects students with qualified STEM tutors for personalized learning. You can browse tutors by subject, schedule, and price, then book sessions instantly or submit bids for custom pricing.

We offer tutoring in all major STEM subjects including Mathematics, Physics, Chemistry, Biology, Computer Science, Engineering, Statistics, and more. Our tutors cover topics from high school to graduate level.

All tutors undergo a comprehensive verification process including background checks, credential verification, and skills assessment. We ensure they have the expertise and teaching ability to help students succeed.

Students can submit bids with their preferred price and timeline for tutoring sessions. Tutors can accept, reject, or counter-offer within 24 hours. This allows for flexible pricing based on your budget.

Sessions are conducted through HD video calls with interactive features like screen sharing, digital whiteboards, and file sharing. You'll receive a meeting link before your session starts.

We offer a satisfaction guarantee. If you're not happy with a session, contact our support team within 24 hours and we'll work to resolve the issue, including potential refunds.

Payments are processed securely through our platform. You can pay with credit cards, debit cards, or digital wallets. Payment is only charged after the session is completed.

Yes! You can book one-time sessions or set up recurring sessions with your preferred tutor. This is great for ongoing support throughout a semester or course.

If a tutor needs to cancel, you'll be notified immediately and can reschedule or request a refund. We also help you find alternative tutors if needed.

To become a tutor, complete our application process which includes submitting credentials, passing a skills assessment, and undergoing a background check. Once approved, you can set your rates and availability.